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Privacy

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At the Gold Coast Performance Centre one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Gold Coast Performance Centre and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Who we are

We are the Runaway Bay Sport and Leadership Excellence Centre, trading as the Gold Coast Performance Centre.

What personal information do we colle​​ct and why we collect it

U​​sage data

Gold Coast Performance Centre follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

​Location data​​​​

We may use and store information about your location if you give us permission to do so (“Location Data”). W​​e use this data to provide features of our website, to improve and customise our experience. You can enable or disable location services when you use our website at any time by way of your device settings.

Contact fo​rms​

If you complete a contact form, your information will be sent to relevant staff of the Runaway Bay Sport and Leadership Excellence Centre. Personal data we may collect include name, email address and technical data, such as information about cookies. This information is collected so we can contact you to fulfill your enquiry.

All data and information is stored securely within the Department of Education onsite data.

Coo​​kies

Like any other website, Gold Coast Performance Centre uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Cookies or other storage technologies are used on this site to offer people a better user experience, understand what kinds of visitors use our service and show more relevant ads. A Facebook Pixel is installed on the website in order to measure ad conversions or retarget advertisements on Facebook.

Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Google service​​s

Google Analytics is used for analytics tracking. The Google Analytics privacy policy can be found here: https://policies.google.com/privacy?hl=en-US.

Google AdWords: Gold Coast Performance Centre uses remarketing services to advertise on third party websites to you after you visited our website. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our website.

Google AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser.

Embedded content from other websites​​

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.​

​These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

​​​Children’s information

Our service does not address anyone under the age of 18. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Use of data​​

Gold Coast Performance Centre uses the collected data for various purposes:

  • To provide and maintain our website service.
  • To allow you to participate in interactive features of our website when you choose to do so.
  • To provide customer support.
  • To reply to your online enquiry.
  • To gather analysis or valuable information so that we can improve our website and user experience.
  • To monitor the usage of our website.
  • To detect, prevent and address technical issues.

Who we share your data with

Excluding Google Analytics and Facebook Pixel, data is not shared with a third party provider.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also ​​request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Links to other sites

Our website may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Additional information

How we protect your data

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. Unfortunately, the transmission of information via the internet is not completely sec​​ure. Although we will do our best to protect your personal data, we cannot guarantee the securit​y of your data transmitted to any of our websites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. When possible, encryption is used, both in transit and storage. Access controls within the organisation limit who may access information.

Online priva​​cy policy only

This privacy policy applies only​ to our online activities and is valid for visitors to our website with regards to the information​​ that they shared and/or collect in Gold Coast Performance Centre. This policy is not applicable to any information collected offline or via channels other than this website.

Consent​​​​

By using our web​​​site, you hereby consent to our privacy policy and agree to its terms and conditi​ons.

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Last updated 31 July 2024