Timetables and member updates

1. Your Member Portal can be found here: gcpc.perfectgym.com.au/clientportal2 (please save this URL for future use)
2. Enter your email and click Forgot Password to receive an email to reset it. Please note, email address used for this portal must be the address attached to your gym membership.

Once in the member portal, there are three main tabs at the top of your screen (please note that on some devices some of the tabs may appear on the bottom of your screen.

Once in the member portal, there are three main tabs at the top of the screen.

From the Account tab, members will be able to manage their account in the following ways.

1. Edit profile: make changes to your personal details
2. Payment settings: Add a new payment source for your direct debits
3. My products: View products you have purchased such as Kids Zone 10 packs
4. Freeze or join: View details of your membership and add/manage freezes
5. Payments: Make online payments towards your membership

If you are going on holiday or needing a break, click Freeze Contract.

You can pause your membership for a period up to 90 (ninety) days but not less than 2 (two) weeks. Further membership pauses may be considered at our discretion, but only if you have a fixed term membership of 6 (six) or 12 (twelve) months or a direct debit membership.

A $5 per fortnight freeze fee applies to all membership types. Freezes are organised through your membership portal. Your fortnightly payments will be automatically adjusted and debited for the freeze fee and any pro-rata membership payments. No freeze fee will be charged for a pause due to a medical condition where a valid medical certificate is provided.

In the Book tab, you can book classes:

1. Head to the Classes tab
2. Show the whole group exercise timetable or filter by class.
3. Book the class you wish to attend

Bookings can now be made 7 days in advance.

Please cancel your class up to half an hour before start if you can’t attend.

To book Kids Zone:

1. Select Book then Kids Zone
2. Select filters to specify the booking you’re after
3. Book the session
   

You’ll need to specify who you are booking into the Kids Zone, the start time, and length of booking.

If your child is not a member, go to the shop and purchase your appropriate product before booking.

NB If you already have sessions paid for on your account they will be used toward the booking. If not, you’ll be prompted to purchase a session online. Please cancel your child’s booking up to half an hour prior to the booking.

Ice baths can be booked similar to Kids Zone by filtering the facility to recovery baths.

In My Bookings, view a list of all upcoming class bookings. You can cancel bookings from here up to half an hour before a class starts.

If your class is within this half an hour, please call Reception to cancel.

Go to Perfect Gym now